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NOTE TO PATIENTS RE: BLOOD TESTS

A supplier to the NHS has advised us of a global shortage of some equipment used for taking blood tests.

Anyone who needs a test for urgent health problems will still get one, but where your clinician recommends that it’s safe to do so, then you may be asked to come back for a test at a later date, or your appointment may be rescheduled.

Given the nature of the shortage, we cannot give an exact date for when the test will be rescheduled, but please be assured that if your condition or symptoms require it, then you will get a test, and we will be re-booking your test when supplies become more easily available.

If your condition or symptoms change or get worse, please contact the NHS as you would normally.


This practice is supporting vital health and care planning and research by sharing your data with NHS Digital. For more information about this see the GP Practice Privacy Notice for General Practice Data for Planning and Research."

OUT OF HOURS

Please see Unity details below if you need to see a GP urgently during our closing times.

COVID HELP

From 7.4.20. NHS volunteer responders service for patients with high risk of Covid-19 (Coronavirus), and need assistance during self isolation.

People have volunteered their time to help high risk patients with driving to appointments and collecting medicines from pharmacies. They will make regular phone calls to check on vulnerable patients.

Further details are available here.

CORONAVIRUS VACCINES

For advice please follow the link below:

https://www.blackcountryandwestbirmccg.nhs.uk/your-health-services/health-advice/covid-19-vaccination

ONLINE CONSULTATION:

Click here to let us know about your health query online

Coronavirus

IMPORTANT INFORMATION

Please wear a face mask/ covering before you enter the practice and please keep face covered until you leave the practice.

DO NOT come to surgery to book appointments - all appointments should firstly be triaged via online consult via Patient Access. If you do not have internet access via either comp0uter or phone, please telephone Practice re: appointments.

DO NOT come to surgery to order prescriptions - you can order on-line with Patient Access,

If you need registration details for patient access - please request via email with your name, address, and date of birth and we will send the details to you by return email. If you do not have email, but have mobile phone, please request reception to send you the details via text.

Please follow Government advice and STAY HOME - do not put others at risk by ignoring their advice. If you have cough, fever or shortness of breath, self-isolate for 7 days, and any members of same household to self-isolate for 14 days. If REALLY unwell during or after isolation period, you can contact NHS111.

Anyone self-isolating does not need a SICK note but will need a SELF ISOLATION note. Please follow this link to download SI note Self Isolation Note

Thank you for your co-operation at this difficult time.

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CURRENT CLINICAL STUDY FOR COVID-19

Platform Randomised Trial of Interventions against Covid-19 in older people

Potential participants aged 50 and over with symptoms of COVID to self-screen via the website (www.principletrial.org). The study team can also help you navigate participation by telephone, if this is preferred: You should call 0800 138 0880 for telephone support.

CORONAVIRUS (COVID-19) TESTING FOR PATIENTS

Can I get a test?

If you are registered at Primrose Lane Surgery and you have developed symptoms (such as a high temperature, a new, continuous cough, or a loss or change to your sense of smell or taste) within the past 6 days, you are eligible for a test from our practice.

How do I get the test?

As soon as you develop symptoms, call us on 01902 731583 and ask for a test. The test needs to be done within seven days of you first developing symptoms. This can be picked up at the GP practice by a well neighbour or family member/friend or it can be posted to you by the practice.

What does it involve?

You will receive a testing kit which will include a cotton bud to be used to swab the inside of both your nostrils. (All children should be swabbed by a parent or guardian.)

Make sure you do the test as soon as you receive it. After you have cleaned the package with the provided alcohol wipe, make sure it is safely returned using the prepaid envelope.

All instructions on testing and safe posting are provided within the testing kit.

How will I get my results?

The test will be processed within one day of receipt at the lab. Results are then entered electronically or posted to your GP practice who will inform you via text message. 

Why is this important?

COVID-19 surveillance is vital for public health surveillance. It enables us to monitor the spread of the virus over time, across age groups and regions in a nationally representative population. This type of surveillance is essential for estimating the burden of disease and informs modelling of the progression of the pandemic in England.

If you have been experiencing symptoms over the last 7 days we invite you take part in our testing programme - even if you have taken a community test! Please call us at Surgery and we will immediately organise a self-swabbing kit for you.

 

SCAM WARNING - CERVICAL SCREENING

Public Health England (PHE) has advised of a potential scam involving a text message being sent to some women claiming to be from the NHS Cervical Screening Programme “Call and Recall” service.

The text message advises that the recipient is overdue for their cervical screening test (smear test) and to call a mobile number to book an appointment and provide personal details.

These text messages are NOT from the NHS cervical screening programme, please DO NOT disclose any personal information should you receive this message.

This has been reported to the Action Fraud Line.

For more information on cervical screening, please visit the NHS website.

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  On behalf of Primrose Lane Surgery, we would like to welcome you to our website, which we hope will provide you with useful information on a range of services we provide.  In addition, we hope it will provide you with a means of access to a host of information and links to helpful websites. If you would like to contact us electronically, please email us on wolccg.primroselanesurgery@nhs.net

Primrose Lane Surgery belongs to a locality Hub, called ‘UNITY’ which is based within 2 sites:

  1. Pennfields Health Centre, Upper Zoar Street, Wolverhampton, WV3 0JH  Tel: 01902 446688.
  2. Ashmore Park Health Centre, 339 Griffiths Drive, Wolverhampton, WV11 2LH, Tel: 01902 732442

Appointments are available ‘on the day’ or we can book them for you. If you are attending for a blood test, you will need to take your form with you & if you are attending for a dressing change, please ensure you take your dressings with you as neither Health Centre carry spare stocks.

Bank Holidays in 2021 – The Practice will be closed on

  • Friday 2nd April and 5th April
  • Monday 3rd May
  • Monday 31st May
  • Monday 30th August
  • Monday 27th December
  • Tuesday 28th December
  • Monday 3rd January 2022

Please see the Unity Website for clear details on GP & Nurse appointment provision. At all other times, please use NHS 111

UNITY HUB - based at Pennfields Surgery and Ashmore Park Health Centre 

Extended access

MINOR AILMENTS SCHEME

Prescribing of over the counter Medicines is Changing

Your GP, Nurse or pharmacist will not generally give you a prescription for over the counter medicines for a range of minor health concerns. Instead , over the counter medicines are available to buy in a pharmacy or supermarket in your local community.

The team of health professionals at your local pharmacy can offer help with clinical advice to manage minor health concerns and if your symptoms suggest its more serious, they will ensure you get the care you need.

  • Minor Ailment Schemes (What pharmacies can offer patients) Practice staff may suggest this as a first line course of treatment. There are leaflets in reception headed ‘ Prescribing of over the counter medicines is changing’ which outline clearly what can be prescribed. Please help the NHS to use resources sensibly.

Clinical Studies

Primrose Lane Surgery is proud to be associated with clinical studies within the Practice, aiming to help research using patient volunteers that is intended to add to medical knowledge. One company that we work with for clinical studies is RCGP, who use practice data (anonymised) for surveillance.

Primrose Lane Opening Times

Opening/Closures

Opening Hours

Find out when our practice is open, what the GP consulting times are and what to do if you need help when the practice is closed. Find out more

Repeat Prescriptions

Repeat prescriptions are no longer taken via telephone.

To order your repeat prescription, please check the prescriptions page at the top of page.

Like To Register?

New to the area and would like to join our practice? We would be happy to help you. Fill in our registration forms and come see us. Find out more

Assigned Named GP

All patients now have a named GP - Dr M S Kainth

Online Access

Please note, you can register on-line for: Appointments, Repeat Prescriptions,  On-line access to your Medical Records (coded information only), and now you can register for Online Triage.  Please ask at reception for more information or if you wish to view our patient information leaflet and print out a consent form to hand into the surgery then please follow the online access link under 'Further information' on the right hand side of this page!

Access to Health Records Request Form

PPG Meeting

Our last Group Meeting (PPG) was held on 5th February 2020 at PRIMROSE LANE SURGERY, with no concerns raised.

The aim of the PPG group is to collect patient feedback and listen to patients’ views and suggestions for improving, changing and developing patient services within the practice.  If you are interested in joining our PPG meeting, please contact the surgery and ask to speak to the Senior Receptionist (Jasbinder Bajwa) or the Practice Manager (Sheila Thomas).

Due to Covid-19 we have been unable to arrange a further PPG meeting, Jasbinder will contact all concerned when safe to do so.

Flu Season

Although Flu Season is officially closed now, if you have not already had your flu vaccination, please contact the surgery in order to arrange an appointment with our Practice Nurse or our Health Care Assistant (if you are over 65, have a chronic health condition or a carer).

 

  • Please see links below containing information for Commons colds , fever in children , sore throats and Coughs.

Sore Throat

http://www.selfcareforum.org/wp-content/uploads/2020/10/10-Sore-Throat-2020.pdf

Fever in children

http://www.selfcareforum.org/wp-content/uploads/2020/10/4-Fever-in-children-2020-v2.pdf

Coughs in Adults

http://www.selfcareforum.org/wp-content/uploads/2020/10/7-Cough-2020-v2.pdf

Common Cold in Adults

http://www.selfcareforum.org/wp-content/uploads/2020/10/13-Common-Cold-in-Adults-2020-v2.pdf

(Site updated 27/08/2021)
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